Program Policies

Program Refund & Credit Policy

  • 100% refund (minus $10 processing fee): Request made 8 or more days before the start of program or practice. 
  • 50% refund: Request made 1-7 days before the start of program or practice. 
  • No Refund: Request made the day of or after the first day of program or practice. 
  • Medical Exceptions are up to the discretion of the program director. 
  • Program transfers are up to the discretion of the program director.
  • Credit vouchers may be used for future transactions. Credit vouchers are valid for one year from the issue date.

Registration Policies

  • We encourage online or in-person registration.
  • If a minimum is not met, the class may be cancelled with transfers or refunds available.
  • Wait lists will be contacted in order when openings occur in programs.
  • We have a newer registration system, please check it out before registration so you have a smooth process. You will need to create a new profile on your first visit.